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AI Engineer · Forward Deployed Engineer · Supply Chain & Ops

AI systems that automate real operations.

I'm a forward deployed AI engineer. I embed with supply chain, logistics, e-commerce and operations teams to ship production AI agents, evals and automation — turning complex workflows into measurable, autonomous infrastructure.

42M+ops automated
$18Mcost displaced
11enterprise systems shipped
4industries · global
Live · AI Operations Feed
7 agents · autonomous · real-time
01 — Profile
Zach (Sadok) Abdelli, AI engineer and forward deployed engineer
Zach (Sadok) Abdelli is an AI engineer and forward deployed engineer (FDE) building the autonomous layer of modern supply chains and operations — from warehouses and dispatch floors to ad accounts and command rooms.

I work the way a forward deployed engineer does: embedded with your operators and leadership to map the real workflow, then designing and shipping AI agents, LLM evals and automation that actually move P&L. My background spans computer science, business strategy, and applied research — and I've spent the last decade shipping production systems with operators who can't afford toys.

I'm founder-minded, allergic to over-engineering, and obsessed with the rough edges where models meet messy real-world ops.

Doctorate
DBABusiness Administration · in progress
Graduate
MBAStrategy & Operations
Undergraduate
B.Sc.Computer Science

Zach (Sadok) Abdelli

AI Engineer · FDE · sadokabdelli.com
PracticeForward Deployed AI Engineering
FocusSupply Chain · Logistics · E-commerce
EngagementAdvisory · Build · Embed
StageSeries A → Enterprise
Availability● Q4 — 2 slots
02 — Services

What I build
for operators.

Six engagements I run as a forward deployed engineer — sometimes solo, usually embedded with your team. Each one ends with production code, evals and a runbook your operators can own.
01 / Automation

AI Automation

End-to-end automation pipelines that wire LLMs, RPA and integrations into the systems your team already lives in.

02 / Agents

AI Agents

Tool-using agents with planners, evals and guardrails — designed for narrow operational jobs, not chat demos.

03 / Workflow

Workflow Automation

Mapping, redesign and execution of cross-tool workflows — from intake to fulfillment, with audit trails operators trust.

04 / Logistics

Supply Chain & Logistics

Slotting, dispatch, ETA prediction, anomaly detection — applied AI for the people who actually move the boxes.

05 / Web Apps

Web Apps

Internal tools, dashboards and customer surfaces built on a modern stack — Next.js, edge infra and AI-native UX.

06 / Strategy

AI Consulting

Roadmaps, build-vs-buy, model evals, and exec readouts — translated for boards and operators, not just engineers.

03 — Projects

Selected systems
shipped to production.

Six projects across logistics, e-commerce and operations — each with real ops behind the screenshots. Names abstracted; impact verified.
Logistics · Warehousing

AI Agent for Warehouse Slotting

Reinforcement-learning slotting engine for a 380K sqft 3PL — re-locating SKUs nightly based on velocity, affinity and pick-path cost. Cuts pick travel by 31%.

Pick travel
−31%
↓ vs. baseline
Throughput
+18%
↑ qoq
Reslots / night
2.4k
autonomous
slotting.heatmap · zone B
Cold Warm Hot · prioritize Updated 04:12 UTC · model v2.7
E-commerce · Ads

AI Ads Management Agent

Multi-channel ads agent that pauses, scales and clones campaigns based on ROAS bands and creative fatigue.

campaigns · agent autonomous
Spring · Prospecting
4.8× ROAS
↑ +18%
Retarget · 7d
6.1× ROAS
↑ +24%
Lookalike 1%
1.7× ROAS
paused
Brand · Search
8.4× ROAS
scaled +40%
Marketplace

Amazon AI Ads Optimization

Bid, keyword and ASIN-level optimization across SP/SB/SD with weekly playbook adjustments.

acos · 90d
SP ACOS
12.4%
SB CTR
3.1%
SD CVR
8.7%
TACOS
7.2%
Operations

AI Anomaly Detection

Streaming anomaly classifier across order, inventory and ops events — flagging fraud, misroutes and supplier drift.

stream · last 60m
misroute · ord-44128 supplier drift · sku-7732 refund spike · q42
Enterprise

AI Command Center

Single pane of glass for ops leadership — agent activity, KPI swings, exception queues and decision audit, with one-click human override.

command · all systems nominal
Agents online
14/14
● healthy
Decisions / hr
9.2k
↑ +4.1%
Auto-resolved
94.7%
↑ vs. last wk
Exceptions
38
↓ −22%
P95 latency
412ms
stable
Token spend / d
$284
↓ −9%
Cost displaced
$42.1k
7d
Human overrides
0.3%
low intervention
Customer Service

AI Dispatching & Customer Service Agent

Voice + chat agent triaging service requests, dispatching field crews and predicting ETAs across a 200-vehicle fleet.

dispatch · live · region NE
Crew 14ETA 7m
SVC-2241 · Melissa Vance
Crew 03ETA 22m
SVC-2244 · D. Patel
Queued3 calls
avg wait 1m 14s
Auto-resolved+47
last hour · 92% csat
04 — Case studies

Case studies.
Operators on the line.

Snapshots of three engagements where AI moved a hard ops number — not a vanity metric.
— 01

Replatformed a 3PL pick-floor with an autonomous slotting agent.

Mid-size 3PL serving DTC brands. Replaced quarterly slotting reviews with a nightly RL agent reading WMS + order velocity.

−31%pick travel · 12 wk
— 02

Cut customer service load 71% for a regional service operator.

Voice + chat dispatch agent, fully integrated with field-service software. Live in 9 weeks, payback in 3 months.

−71%tickets to humans
— 03

Built an ads command room across Meta, Google and Amazon for a $40M brand.

Unified attribution, anomaly flags, and an agent that reallocates spend daily based on contribution margin — not ROAS theatre.

+38%contribution margin
05 — Stack

The stack
I ship with.

Composable, evaluable, observable. Modern AI infra meeting boring-good operational engineering.
All Models Agents & Orchestration Data & Vectors Cloud Web
◇
Claude
◎
OpenAI
▲
LangGraph
⌬
Vercel AI
◐
n8n
⊞
Make
⌖
Pinecone
⊟
Postgres
⊕
Supabase
▣
Next.js
⌘
TypeScript
≋
Tailwind
⌒
AWS
⊝
Cloudflare
⊘
Snowflake
≡
dbt
⊛
Twilio
⌗
Segment
06 — Writing

Field notes
on enterprise AI.

Essays from the ops floor — what works, what breaks, and what every CEO mis-prices about agentic systems.
AGT AGT ORC EVL WEEK SIX WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 ✕ PILOT COLLAPSED
Essay14 min · 2026

Why most enterprise AI agents fail in week six — and the operating model that fixes it.

The pattern is uncannily consistent: pilots ship in two weeks, win the demo, then implode against real ops. The cause isn't the model. It's the absence of an evals-first operating model and a clear human-in-the-loop contract. Here's the playbook I run with every enterprise client.

Read essay →
Cold Warm Hot · prioritize 380K SQFT · NIGHTLY SLOTTING · MODEL v2.7
Logistics AI9 min

Slotting is the most under-invested AI win in warehousing.

A short take on why operators sleep on slotting and the dollar math behind nightly autonomous re-locates.

Read essay →
BUILD BUY YEAR 1 YEAR 2 YEAR 3 CROSSOVER CFO FRAMEWORK · AGENT ERA
Strategy7 min

Build vs. buy in the agent era: a CFO-friendly framework.

How to sequence platform spend so you don't pay a SaaS tax twice when the substrate shifts under you.

Read essay →
Accuracy Latency Cost Safety Recall Precision With evals Without evals EVAL SUITE · PRODUCTION EVALS
Agents11 min

Evals are the moat — model choice is just a vendor decision.

If your evals don't reflect production, your agent doesn't ship. A walkthrough of the eval suite I deploy on every project.

Read essay →
07 — FAQ

Questions, answered.

What a forward deployed AI engineer actually does, how engagements run, and how to start one.
What is a forward deployed engineer (FDE)?

A forward deployed engineer is a software engineer who embeds directly with a client's team to take a real problem from discovery to production. Unlike a traditional consultant, an FDE writes and ships the code; unlike an in-house AI engineer, an FDE starts from the operation's workflow, data and constraints rather than from a product roadmap. Zach (Sadok) Abdelli works this way with operations-heavy businesses.

What does Zach (Sadok) Abdelli do?

Zach (Sadok) Abdelli is an AI engineer and forward deployed engineer (FDE) consultant. He designs, builds and runs production AI agents, LLM evaluation suites, workflow automation and AI command centers for supply chain, logistics, e-commerce and operations teams.

Which industries and problems does he work on?

Supply chain, logistics, third-party logistics (3PL), field service and e-commerce. Typical problems include warehouse slotting optimization, dispatch and ETA prediction, customer service and dispatch agents, operational anomaly detection, advertising automation across Meta, Google and Amazon, and executive AI command centers.

How does an engagement work?

Most engagements run 6 to 14 weeks, embedded with the client's team. They start with an operations audit and an evaluation suite written before any agent is built, move through a shadow-mode period where the system runs alongside the existing process, and graduate authority as eval scores justify it. Every engagement ends with production code, evals and a runbook the client's operators can own.

What is the difference between an AI engineer and an AI consultant?

An AI consultant typically advises on strategy and vendor choices; an AI engineer builds the system. Zach combines both: he runs roadmaps, build-vs-buy analysis and executive readouts, and he also ships the agents, integrations and evals himself.

What technology stack does he use?

Models from Anthropic (Claude) and OpenAI; LangGraph, the Vercel AI SDK, n8n and Make for agents and orchestration; Pinecone, Postgres, Supabase, Snowflake, dbt and Segment for data and retrieval; AWS, Cloudflare and Twilio for infrastructure; and Next.js, TypeScript and Tailwind for web apps. Model choice is treated as a vendor decision; the evaluation suite is the durable asset.

How can I hire Zach (Sadok) Abdelli?

Email contact@sadokabdelli.com or use the contact form on sadokabdelli.com. He takes on a small number of engagements per quarter and responds within 24 hours.

Q4 — 2 engagement slots

Let's build intelligent systems
that scale.

If you run an operations-heavy business and you're tired of pilot-ware, let's talk. I take on a small number of engagements per quarter — usually 6–14 weeks, embedded.

Zach (Sadok) Abdelli
Zach (Sadok) Abdelli
Available · responds in 24h
Essay · — min read